Abi Davies
Posted 14 September 2017

How 5 Ecommerce Brands Embraced LFW Fever

Once upon a time, Fashion Week was something celebrated only by prestigious journalists, discerning buyers, top models and dexterous designers. Not anymore.

Thanks to social media (most notably Instagram, Snapchat and Google Search) the event today can be experienced (albeit through the lens of fashion bloggers and Instagrammers) by almost anyone—all in real time.

For the uninitiated, Fashion Week is an industry event that occurs biannually; once in February, and once in September.

The first ever Fashion Week was thought to have taken place in New York in 1903. Fast-forward 114 years, and versions of the event are taking place across the globe, with the “Big Four” being Paris, London, Milan and, of course, the Big Apple.

With an increasing number of ecommerce marketers today branching out and producing content that is less product-focussed and more journalistic, it’s no wonder that, for 2017’s September London Fashion Week (LFW) , we received a plethora of emails marking the event.

Here are five of our favourites:


Personalised cards and stationery brand Papier sent us the following email the day before LFW kicked off.

Papier ecommerce marketing email marketing LFW

Looking at the email’s copy, the brand references the sartorial event as a way to announce its collaboration with contemporary fashion label and Fasion Week favourite Mother of Pearl

Keeping the copy short, the image-heavy email manages to generate excitement around both the catwalk show and the gorgeous, customisable notebooks.

The retailer is known for its majestic marketing (and will, incidentally, be talking at this year’s Lifecycle conference – you can grab your tickets here)—managing to consistently nail copy and stunning imagery alike.

What really would have made this email stand out even more for us is a touch of personalisation in the imagery—perhaps by putting a recipient’s name on the envelope in the hero image. (To find out how you can make your newsletters more bespoke, check out our blog post on the topic here.)


Below are two email examples we received from Topshop: one including an edgy GIF inviting Fashion Week lovers to “Discover More” and another marking the event by offering complimentary express delivery.

Topshop fashion week.gif

TOPSHOP ecommerce marketing LFW

Once clicked, the GIF’s CTA in the first email took a subscriber to a landing page bursting with Fashion Week content. Not only did the retail giant offer information about its own show, but also offered an A-Z of the whole event and collated tips on “what to wear and where to go”.

Again, a bit more personalisation and/or subscriber interaction could have been cool for both of these two emails; for example, asking a recipient if they would be attending (with a Yes or No CTA) and catering correspondence accordingly.

New call-to-action


As an official partner of Fashion Week 2017, New Look really went all out. Below is a “Save the Date” email, spreading the word about its in-store event, and another email offering to take subscribers behind-the-scenes…

NEW LOOK ecommerce marketing LFW


This second email really highlights the sense of exclusivity that has always been associated with Fashion Week, offering to bring the action to its subscribers and pointing out you no longer have to be at the event to experience it.


We love this five-step guide to Fashion Month, sent to us from London-based luxury retailer MATCHESFASHION.COM.

Matches fashion ecommerce marketing LFW

From the educational and genuinely useful content to the super cool design that’s reminiscent of fashion editorial seen in the likes of Vogue, this is the sort of email you feel bad deleting.


Forever 21 knows that, when it comes to generating hype in email marketing, a countdown to a big event never goes amiss. In order to pull this off with finesse, we recommend using dynamic content (i.e. content that changes according to the time in which it is opened.)

forever 21 ecommerce marketing LFW

As this last email proves, you don’t have to be part of Fashion Week to get excited about it and celebrate it. If it’s something you think your target audience might be interested in, you have nothing to lose by getting involved.

In the world of ecommerce, it’s important to keep your eye on the ball and be constantly on the lookout for news-hooks or events that could make your email marketing more relevant.

For more inspiration on ecommerce marketing emails that mark specific occasions, we recommend the following blog posts:

(Just looking for Fashion Week/Month examples? Check out our Pinterest board collating good examples below:) 

Like what you're reading? Never miss a post by joining our mailing list

Ometria is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.

Book a Demo

Take the first step toward smarter customer marketing

Having Ometria has completely transformed our approach to CRM.
Credence Pym, CRM Manager at Sigma Sports

Report abuse

We just need few more details to get started

Let's get started