Innovation is central to Croc’s values. Driving customer engagement through reactivity is what helps the Croc’s community come as they are. This is why 1:1 customer marketing helps maintain the Crocs hype on a personal level. Bring your customers back at the right time and across the channels that matter. With Ometria, the retail focus never falters.
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It starts with the desire to revolutionise customer marketing. But now it feels like the “C” in CRM stands for confusion. There was a lengthy and complex implementation which cost you speed to market. Your marketing team was met with a steep learning curve which made agility and reactivity close to impossible. The team needs training with no hours available. Consultants have been hired. The investment is high.
Ometria combines the data capabilities of a CDP with a cross-channel marketing orchestration platform, letting retail marketers create relevant experiences throughout the customer journey.
Customer data and marketing platforms (CDMPs) represent an evolution of both the CDP and marketing orchestration categories. Consumers expect to be taken on a journey where their shopping behavior is understood, and all marketing communications are tailored towards their buying journey.
What’s crucial within a CDMP like Ometria is having the ability to use AI to predict your customers’ next step so that you always deliver the perfect message on the right channel while hitting your growth goals.
Our clients work directly with our in-house projects team to get integrated. We work with every new joiner on deliverability and platform training so you can start seeing Ometria- attributed value within days.
The benefits of working with a tech partner built exclusively for the retail industry means that we speak your language. Retail best practice will always be our roadmap.
With 24/7 support, a dedicated Customer Success and Retail Success team at your disposal, you can focus on execution.
No need for feature add ons, extra modules or the need to hire consultants. Utilise the full potential of customer data and insights right from the word go while creating best in class marketing. We got you.
We believe the best customer experiences are made with solutions that are purpose-built for retail.
That’s why retail and ecommerce brands choose Ometria – and stay with us.
Ometria is a customer data and marketing platform built exclusively for retailers to send the most personalized, relevant and timely cross- channel marketing. Combining the data capabilities of a CDP with a cross-channel marketing orchestration platform, we believe the best customer experiences are made with solutions that are purpose-built for retail.
We have a team of experts who help retailers daily, realising your growth targets and supporting you creating marketing experiences that your customers love.
Take the first step toward smarter customer marketing
