Retail at a crossroads

The trends that will determine the winners and losers of the next phase of ecommerce

The COVID-19 pandemic brought many more consumers to ecommerce than ever before. As the world begins to transform to a post-pandemic scenario, how will this wave of change interact with this new reality? And more importantly, what trends will determine the retailers who will win, and those that will lose?

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Retail at a crossroads

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to find out:

  • The mindset that successful retailers need to have, and which brands are doing it best
  • The risks associated with a reliance on third-party data, and walled gardens
  • How to approach AI in ecommerce, and the tradeoffs with data privacy
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Having Ometria has completely transformed our approach to CRM.
Credence Pym, CRM Manager at Sigma Sports

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