Unlocking Omni-channel Revenue

Crafting customer loyalty experiences through the magic of Hotel Chocolat

Join us for an exciting learning and networking event where you’ll discover how Hotel Chocolat unified online and offline sales and built customer loyalty both in-store and online.

Unlock the key to omni-channel revenue with your industry peers during a 2 hour exploration in Hotel Chocolat’s Cocoa Vault. We’ll discuss:

• What makes the omni-channel experience successful
• How to unify online and offline journeys
• What it takes to prove the value of each marketing channel

All of this while learning the art of chocolate making in the Bean to Bar Experience! 

In the past 12 months we’ve been joined by Louis Vuitton, Stella McCartney, Pandora, The Body Shop, Holland and Barrett, Sweaty Betty, New Look, Selfridges, Majestic Wines, Oliver Bonas, Harrods, Cath Kidson and Monica Vinader. 

Date: Thursday 2nd March

Time: 4pm – 6.30pm

Venue: Cocoa Vaults, Monmouth Street, Covent Garden (Seven Dials)