Marketing channels
In-store &
customer service
From online to IRL – access real-time customer profiles to make every touchpoint a customer has with your brand special.
Join up the online / offline divide
Get the full picture of each customer's shopping behavior with holistic customer profiles that incorporate online and in-store shopping data.
AI shopper profiling
Leverage AI to profile customers who shop online, offline, and across both, and understand their core behaviors and how to influence them to shop more.
Drive footfall & in-store engagement
Use geotargeted cross-channel messaging to target customers in specific locations to influence them to shop in your stores.
Clienteling
Enhance the in-store experience
Arm your in-store teams with Ometria-powered customer profiles to give each shopper a seamless experience.
Customer service data
Recognize customer service status in automated journeys
Give each customer a white-glove experience by temporarily pausing your regular comms while their issues are being resolved.
Explore other channels
Create and deliver incredible experiences across all customer touchpoints with Ometria's cross-channel marketing platform.
