Highlighted Case Studies
Holt Renfrew x Ometria
"Ometria's CDP plays a huge role in our strategy. It really is fundamental and at the center of all that we do from a marketing perspective."
Kaitlin Di Iorio
Director, Integrated Experience & Customer Engagement
01/05
26%
Increase in reactivated customers
9%
increase in broadcast email-attributed revenue
10 years
of partnership
10.8%
uplift in AOV from email channel
27%
Repeat Rate
56%
growth in email contribution to online revenue year over year
8%
Overall revenue growth YoY
18%
increase in 12-month customer repeat rate
90%
increase in active online customers
35 day
Go live
95%
uplift in revenue per email
43%
increase in revenue from returning customers
30%
increase in return customers on previous period
‘Being able to see a whole customer profile in Ometria is so powerful’
55%
increase in orders from returning customers
2x
faster speed to market for personalized campaigns
4%
rise in overall online revenue
60%
increase in revenue from email channel
70%
increase in revenue from returning customers
24%
increase in revenue per contact for lapsed one-time purchasers
107%
increase in lapsed customers "won back"
91%
increase in conversion rate
53%
increase in click-through rate
4x
increase in revenue from automated campaigns