The customer data and experience platform for retail

Ometria is the first and only CDXP built for retailers. Get your campaigns to market faster, uncover revenue opportunities for sustainable growth, and build experiences that forge long-term customer connection.

Trusted by top retailers

Join industry-leading retailers that are driving incredible CRM growth

Graham McNeely Customer Engagement Executive Ledbury

“ Ometria has allowed us to expand our segmentation strategy, focus our multi-channel marketing, and has facilitated further growth of our brand.”


55% Increase in orders from returning customers

Jessica Herbert-Maynard CRM Manager Ego

“ Ometria is crucial in helping us understand the customer experience. We are able to efficiently personalise customer journeys based on their behaviours and needs, while hitting revenue targets.”


63% increase in repeat customers

fred perry logo
Marni Dasanjh Head of Social Commerce Fred Perry

“ The insight really is gold dust to us right now. The projections are powerful and eye opening, the objectives are clear with an achievable roadmap.”


18% Increase in 12-month customer repeat rate

Get campaigns to market faster

The quicker your campaigns are live, the faster they can deliver results for you. Set your CRM strategy live sooner with the same resources by putting the right data, AI-powered insights, and power into the hands of your team.

Deliver next generation experiences

Create relevant, personalized touchpoints at an individual customer level, delivered in the right place, at the right time. Scale great experiences with confidence and ease across all your channels from one place

Unlock opportunities for growth at every touchpoint

Ometria gives CRM teams the ability and certainty to reach their growth goals, enabled by a suite of AI-powered analysis, testing, and orchestration capabilities, as well as a team of retail experts.

“In the old school days of CRM, you needed lots of different resources and skillsets. The Ometria platform has all of those capabilities in one place, allowing just one person to be the master of everything.”

Amy Harman

Head of Customer Marketing, Hotel Chocolat

Impact in numbers


Increase in year on year repeat rates


Growth in email contribution to online revenue year over year


Improvement in customer lifetime value year over year


Reactivation rate in 2021

Discover Ometria’s ecosystem

Ometria partners with leading agencies and technology providers to help retailers achieve their ambitions and deliver marketing experiences their customers will love.

Speak to our team about your growth journey

  • 15% Increase in CLTV
  • 18% Increase in repurchase rate
  • 25% Efficiency gain for teams

Book a Demo

Take the first step toward smarter customer marketing

Having Ometria has completely transformed our approach to CRM.
Credence Pym, CRM Manager at Sigma Sports

Report abuse

We just need few more details to get started

Let's get started